TORVALENTHIX Money Back Guarantee Policy

At TORVALENTHIX, we stand by the quality and excellence of our products. Your satisfaction is of utmost priority to us, and we are committed to ensuring that our customers are completely satisfied with their purchases. Below is our detailed Money Back Guarantee policy to provide you with a seamless shopping experience.

Eligibility for Refund

• Products must be returned within 30 days from the date of purchase.
• The item must be in its original packaging and condition, unworn, and unwashed.
• A proof of purchase, such as a receipt or order confirmation, is required.

Procedure for Return

1. Contact our customer service team at support@torvalenthix.com to initiate a return process.
2. Fill out the return form provided by the customer service representative.
3. Securely package the item, including the completed return form, and ship it to the address provided by our representative.

Refund Details

Once your return is received and inspected, we will notify you of the status of your refund. Approved refunds will be processed to the original payment method within 5-7 business days.

Items Not Eligible for Refund

• Gift cards
• Discounted or sale items
• Any items that show signs of use, damage, or missing parts

Exchanges

If you wish to exchange an item, follow the same procedures for a return and clearly state the desired replacement product. Exchange shipments are subject to stock availability.

Contact Information

If you have any questions regarding our Money Back Guarantee policy, please reach out to our support team via email at support@torvalenthix.com or call us at +1 (555) 987-6543.

Thank you for choosing TORVALENTHIX. We value your business and aim to provide a hassle-free shopping experience with our Money Back Guarantee.